Privacy & Security

SmartHire is a Western Canadian firm committed to bringing Career Seekers and Prairie employers together.

In order to achieve this objective, we collect, store and use personal information collected through SmartHire via our Web site, email, facsimile, or telephone in order to assist you with your career search. Please read the following Privacy Policy to make an informed decision to either grant or deny your consent to our collection, storage and use of your personal data. This policy last modified on: May 20, 2009.

1. What information is collected from me?
As an employer, you may complete online forms such as product information requests, Career Description Surveys, and general enquiries. These requests are confidentially processed by a SmartHire Representative who will call you to confirm your request and answer any questions you may have.

When registering as a Career Seeker on the SmartHire^® web site, you will be asked to provide personal and non-personal data, including contact information, employment profiles, resumes, and cover letters, through the use of online forms. SmartHire^® may occasionally request that Career Seekers provide additional information through questionnaires, release forms, references, psychometric assessments, or other means. SmartHire^® will always request permission from the Career Seekers before collecting any personal data, and will not collect, store, or transmit this information without permission.

2. Will anyone else have access to this information?
SmartHire is owned by Clark Thomson Management Ltd. Clark Thomson Management Ltd. also owns an Executive Search firm. Staff of this Executive Search firm will also have access to your information and will treat it with the same confidentiality as per this policy.

3. Does SmartHire collect any non-corporate/business information from me?
Yes, SmartHire collects geographic information (such as your province of residence) for the purpose of promotion on our website. We display aggregate data such as the provincial breakdown of listed employers registered with our company. This information is non-personal and is intended to give potential Career Seekers a general idea of the geographic location of employers registered with SmartHire.

4. What information is collected about me from third parties?
Through SmartHire^®'s reference checking procedures, information is collected about you from work-related and personal references that you have provided to us. If you have been short-listed for a particular vacancy, a standard reference check is performed in order to further qualify you for the position. SmartHire^® reserves the right to contact your former employers as listed on your resume. These individuals may not be listed as references; however, they will be able to provide valuable input as to your competencies. If you are currently employed and do not want to be contacted at your workplace, please inform SmartHire^® and we will respect your request.

In some circumstances, SmartHire^® will contract a third party to perform a background check on a selected short-listed candidate. All candidates requiring background checks are made aware of this request and must give their personal authorization before SmartHire^® will proceed. You may deny this request; however, such a denial will result in your removal from the competition.

5. How long does SmartHire store my corporate/business data?
The length of time that SmartHire stores your employer data is dependent upon your level of activity with our company. Our database is refreshed every three months and those who have not returned documents sent to them or those who have had no contact with SmartHire since submitting their employer registration may be removed from our records. Those employers that have returned all documents sent to them will remain in our system unless they specifically request to be removed. SmartHire reserves the right to remove employer profiles from our database at any time, for any reason, without notice.

6. How can I access, update, or delete my information?
Your career-seeker or employer account in our online database can be viewed or updated any time through the SmartHire website at www.smarthire.ca. If you experience any difficulty in accessing or updating this information, or you wish to have your account, and all associated information deleted, please contact SmartHire support at support@smarthire.ca or 1-888-773-7884. You can access other data stored by SmartHire by calling 1-888-773-7884 and asking a SmartHire representative (one of our staff) to forward this information to you via e-mail, facsimile, or regular mail. To update or delete this information, please contact us by phone at 1-888-773-7884, by fax at 1-877-778-6403, or by e-mail at info@smarthire.ca.

7. Privacy Policy changes.
This Policy may be changed at SmartHire's discretion without any prior notice or liability to you or any other person. New versions of this Policy will be posted on the Web Site, or will be available by contacting us. Your continued use of the Web Site subsequent to any changes to this Policy will signify that you consent to the collection, use and disclosure of your personal information in accordance with the changed Policy. Accordingly, when you use the Web Site you should check the date of this Policy and review any changes since the last version.