Privacy & Security
SmartHire is a Western Canadian firm committed
to bringing Career Seekers and Prairie employers together.
In order to achieve this objective, we collect, store
and use personal information collected through SmartHire via our Web
site, email, facsimile, or telephone in order to assist you with your
decision to either grant or deny your consent to our collection, storage
and use of your personal data. This policy last modified on: May 20, 2009.
1. What information is collected from me?
As an employer, you may complete online forms such as product information
requests, Career Description Surveys, and general enquiries. These requests
are confidentially processed by a SmartHire Representative who will
call you to confirm your request and answer any questions you may have.
When registering as a Career Seeker on the SmartHire® web site, you will
be asked to provide personal and non-personal data, including contact
information, employment profiles, resumes, and cover letters, through
the use of online forms. SmartHire® may occasionally request that Career
Seekers provide additional information through questionnaires, release
forms, references, psychometric assessments, or other means. SmartHire®
will always request permission from the Career Seekers before collecting
any personal data, and will not collect, store, or transmit this information
2. Will anyone else have access to this information?
SmartHire is owned by Clark Thomson Management Ltd. Clark Thomson Management Ltd. also owns an Executive Search firm. Staff of this Executive Search firm
will also have access to your information and will treat it with the same confidentiality as per this policy.
3. Does SmartHire collect any non-corporate/business
information from me?
Yes, SmartHire collects geographic information (such as your province
of residence) for the purpose of promotion on our website. We display
aggregate data such as the provincial breakdown of listed employers
registered with our company. This information is non-personal and is
intended to give potential Career Seekers a general idea of the geographic
location of employers registered with SmartHire.
4. What information is collected about me from
Through SmartHire®'s reference checking procedures, information is collected
about you from work-related and personal references that you have provided
to us. If you have been short-listed for a particular vacancy, a standard
reference check is performed in order to further qualify you for the
position. SmartHire® reserves the right to contact your former employers
as listed on your resume. These individuals may not be listed as references;
however, they will be able to provide valuable input as to your competencies.
If you are currently employed and do not want to be contacted at your
workplace, please inform SmartHire® and we will respect your request.
In some circumstances, SmartHire® will contract a third
party to perform a background check on a selected short-listed candidate.
All candidates requiring background checks are made aware of this request
and must give their personal authorization before SmartHire® will proceed.
You may deny this request; however, such a denial will result in your
removal from the competition.
5. How long does SmartHire store my corporate/business
The length of time that SmartHire stores your employer data is dependent
upon your level of activity with our company. Our database is refreshed
every three months and those who have not returned documents sent to
them or those who have had no contact with SmartHire since submitting
their employer registration may be removed from our records. Those employers
that have returned all documents sent to them will remain in our system
unless they specifically request to be removed. SmartHire reserves the
right to remove employer profiles from our database at any time, for
any reason, without notice.
6. How can I access, update, or delete my information?
Your career-seeker or employer account in our online database can be viewed or updated
any time through the SmartHire website at www.smarthire.ca. If you experience
any difficulty in accessing or updating this information, or you wish
to have your account, and all associated information deleted, please
contact SmartHire support at firstname.lastname@example.org
or 1-888-773-7884. You can access other data stored by SmartHire by
calling 1-888-773-7884 and asking a SmartHire representative (one of
our staff) to forward this information to you via e-mail, facsimile,
or regular mail. To update or delete this information, please contact
us by phone at 1-888-773-7884, by fax at 1-877-778-6403, or by e-mail
This Policy may be changed at SmartHire's discretion without any prior
notice or liability to you or any other person. New versions of this
Policy will be posted on the Web Site, or will be available by contacting
us. Your continued use of the Web Site subsequent to any changes to
this Policy will signify that you consent to the collection, use and
disclosure of your personal information in accordance with the changed
Policy. Accordingly, when you use the Web Site you should check the
date of this Policy and review any changes since the last version.